Terms of Service

This website is operated by Krave Smoke & Convenience. Throughout the site, the terms "we," "us," and "our" refer to Krave Smoke & Convenience. We offer this website, including the information, tools, products, and services available through it, conditioned on your acceptance of these terms, policies, and notices.

These terms apply to all site users, including visitors, customers, vendors, and people who submit content. New features or tools added to the store are also subject to these terms.

You must be at least the legal age required to purchase the products offered in your province or territory. Age-restricted products may require valid government-issued photo identification at purchase, pickup, or delivery.

You may not use our products or services for an illegal or unauthorized purpose, violate applicable laws while using the Service, or transmit viruses, malware, or destructive code. A breach may result in immediate termination of access.

We may refuse service to anyone for a lawful reason at any time. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or website contact without our express written permission.

Information you submit may be transmitted across networks and adapted to technical requirements. Payment information is protected during transmission by the payment services used at checkout.

Website material is provided for general information. We try to keep it accurate and current but do not guarantee that every item is complete, current, or error-free. Historical information is provided for reference, and we may modify site content at any time.

Product prices may change without notice. We may modify, suspend, or discontinue the Service, or any part of it, as permitted by law. We are not liable for a modification, price change, suspension, or discontinuance except where applicable law provides otherwise.

Some products may be available only online, in limited quantities, or only in certain regions. Returns and exchanges are governed by our Return Policy.

We try to display product colours and images accurately but cannot guarantee that a screen represents the physical product exactly. We may limit sales or quantities by person, household, region, or jurisdiction; change descriptions or prices; and discontinue products. An offer is void where prohibited.

We may refuse, limit, or cancel an order, including orders that appear to be placed by dealers, resellers, or distributors. If an order is changed or cancelled, we may contact you using the email address or phone number provided with the order.

You agree to provide current, complete, and accurate purchase and account information and to keep your contact and payment information updated so transactions can be completed.

We may provide access to third-party tools we do not control. Those tools are provided on an "as is" and "as available" basis without endorsement. Review and accept the third party's terms before using its service. New website features and services remain subject to these terms.

Third-party links may lead to websites that are not affiliated with Krave. We are not responsible for evaluating their content, accuracy, products, services, or practices. Review a third party's policies before completing a transaction, and direct concerns about its products or services to that party.

Unless we agree otherwise in writing, you grant us permission to edit, copy, publish, distribute, translate, and otherwise use comments or other material you submit to us. We are not obligated to keep submissions confidential, compensate you, or respond.

Your submissions must not violate another party's rights, contain unlawful or abusive material, introduce malware, or misrepresent their origin. You are responsible for their content and accuracy. We may monitor, edit, or remove content that violates these terms.

Personal information submitted through the website is handled in accordance with the notices presented when it is collected and applicable Canadian privacy law.

Website or Service information may occasionally contain errors or omissions involving product descriptions, prices, promotions, shipping charges, transit times, or availability. We may correct those issues, update information, or cancel an affected order at any time, including after submission, subject to applicable law.

You must not:

• use the site or its content for an unlawful purpose or to solicit unlawful acts
• violate applicable international, federal, provincial, or local laws
• infringe intellectual property, privacy, or other rights
• harass, abuse, defame, intimidate, or discriminate against another person
• submit false or misleading information
• transmit malware or code that affects the Service or another website
• collect or track another person's personal information without authorization
• spam, phish, scrape, or interfere with the security of the Service

We may terminate access to the Service for a violation of these restrictions.

To the maximum extent permitted by law, the Service and products delivered through it are provided "as is" and "as available" without representations, warranties, or conditions not expressly stated by us. We do not guarantee uninterrupted, timely, secure, or error-free operation.

To the maximum extent permitted by law, Krave and its directors, officers, employees, affiliates, contractors, suppliers, and service providers are not liable for indirect, incidental, punitive, special, or consequential damages arising from use of the Service or products. Where exclusions are not permitted, liability is limited only to the extent allowed by law.

You agree to indemnify and hold Krave and its affiliates, directors, officers, employees, contractors, suppliers, and service providers harmless from third-party claims and reasonable costs arising from your breach of these terms, incorporated documents, applicable law, or another party's rights.

If a provision is found unlawful, void, or unenforceable, the enforceable portion remains effective to the fullest extent permitted by law, and the remaining provisions are unaffected.

These terms remain effective until terminated. You may terminate them by ceasing use of the Service. If you breach or we reasonably suspect that you breached a term, we may terminate or restrict access without notice and you remain responsible for amounts due through the termination date.

These terms and the policies posted on the website form the entire agreement concerning the Service and replace prior related communications or versions. A failure to enforce a provision is not a waiver of that provision or another right.

These terms and separate agreements through which we provide services are governed by the laws of Canada and the applicable laws of British Columbia.

We may update these terms by posting a revised version on this page. It is your responsibility to review changes. Continued use of the website or Service after an update constitutes acceptance of the revised terms.

Questions about these Terms of Service can be sent to kravesmokes136@gmail.com. Store addresses and phone numbers are available on the locations page.